Last Updated: June 25, 2026

Welcome to SerenePhase ("Company," "we," "our," or "us").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, serenephase.com, purchase our products, create an account, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

When you purchase a product, subscribe to our emails, or create an account, we may collect:

• Full name

• Email address

• Billing information

• Country of residence

• Purchase history

• Account login credentials

Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referring URLs

• Usage data

Marketing Information

We may collect information regarding:

• Email engagement

• Purchases

• Funnel activity

• Advertising interactions through Meta Pixel

2. How We Use Your Information

We use your information to:

• Process orders

• Deliver digital products

• Provide customer support

• Create and manage member accounts

• Send transactional emails

• Send educational and promotional emails

• Improve our products and services

• Prevent fraud and abuse

• Comply with legal obligations

3. Email Communications

By purchasing a product, registering an account, or opting in through our website, you may receive:

• Order confirmations

• Product access emails

• Customer support communications

• Educational content

• Promotional offers

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Transactional emails may still be sent when necessary to fulfill your purchases.

4. Meta Pixel

We use Meta Pixel to understand how visitors interact with our website and to improve our advertising efforts.

Meta may collect certain information about your interactions with our website in accordance with its own privacy practices.

For more information, please review Meta's Privacy Policy.

5. Payment Processing

Payments are processed securely through third-party payment providers including:

• Stripe

• PayPal

We do not store complete credit card information on our servers.

Please refer to the privacy policies of Stripe and PayPal for information regarding their data practices.

6. Member Accounts

Users who purchase certain products may receive access to a private members area.

To provide this service, we store account credentials and access-related information.

Users are responsible for maintaining the confidentiality of their login information.

7. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers solely for the purpose of operating our business, including:

• Systeme.io

• Stripe

• PayPal

• Meta Platforms

Information may also be disclosed when required by law.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Fulfill legal obligations

• Resolve disputes

• Enforce agreements

9. International Transfers

Because our services are available internationally, your information may be transferred to and processed in countries outside your country of residence.

By using our website, you consent to such transfers where permitted by law.

10. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate data

• Deletion of personal data

• Restriction of processing

• Objection to processing

• Data portability

To exercise your rights, contact:

info@serenephase.com

11. GDPR Rights (European Visitors)

If you are located in the European Economic Area or United Kingdom, we process personal information under lawful bases including:

• Contract performance

• Consent

• Legitimate interests

• Legal obligations

You may lodge a complaint with your local data protection authority.

12. Security

We implement commercially reasonable measures to protect personal information.

However, no method of transmission or storage is completely secure.

13. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect information from minors.

14. Contact Information

SerenePhase

Italy

Email: info@serenephase.com

15. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.